Customer Support

Support for CoinPilotX users.

CoinPilotXAI Inc. helps users with account, subscription, payment, Telegram bot, safety, and product questions.

Email support@coinpilotx.app

Contact

Email: support@coinpilotx.app

Typical response time: within 1-2 business days. Payment and account access questions are prioritized.

You can also open the CoinPilotX Telegram bot for product commands and account status.

Before You Contact Us

  • Include your Telegram username or user ID if the issue is bot-related.
  • For payment questions, include the payment method and transaction/session reference if available.
  • Never send seed phrases, private keys, wallet passwords, or recovery phrases.

Common Questions

Does CoinPilotXAI Inc. hold user funds?

No. CoinPilotX does not custody crypto, create exchange accounts, or control user wallets.

Can support recover my wallet?

No. CoinPilotXAI Inc. cannot recover wallets and will never ask for private wallet credentials.

What is Pro?

CoinPilotX Pro provides deeper AI intelligence, portfolio context, scam breakdowns, and market/wallet risk analysis.

Safety Notice

CoinPilotXAI Inc. never asks for seed phrases, private keys, recovery phrases, wallet passwords, or remote wallet access.

If someone claims to be CoinPilotX support and asks for private wallet information, treat it as suspicious and stop immediately.

CoinPilotXAI Inc. provides educational AI intelligence only and does not provide financial, betting, investment, or legal advice.